Summary

We collect only what we need to respond to enquiries, deliver projects, and improve the site. We do not sell personal data. We apply reasonable technical and organisational safeguards, and we share data only with trusted providers when required to operate our business.

Contact

If you have questions about this policy or want to exercise your data rights, contact us via the Contact page.

1) What we collect

Depending on how you use our website and services, we may collect:

  • Contact details (name, email, phone number) when you submit a form.
  • Project details you choose to share (location, timeline, budget range, preferences).
  • Basic technical information (device, browser, approximate location, IP address) for security and analytics.

2) Why we collect it

  • To respond to enquiries and schedule consultations.
  • To prepare proposals, scope documents, and project updates.
  • To maintain website security, prevent abuse, and troubleshoot issues.
  • To improve the website experience and content.

3) Legal bases / lawful use

We process personal data only when we have a valid reason under applicable law, including your consent (where required), fulfilling a request or contract, complying with legal obligations, and legitimate interests such as operating and securing our business.

4) How we share information

We do not sell personal data. We may share limited information with:

  • Service providers (hosting, email, analytics) who process data on our behalf.
  • Professional advisors (accounting, legal) where necessary.
  • Authorities if required to comply with law or protect safety and rights.

5) Data retention

We keep personal data only as long as needed for the purposes described above, including legal, accounting, and dispute-resolution requirements. When no longer required, we delete or anonymise it where reasonably possible.

6) Security safeguards

We use reasonable safeguards appropriate to the risk, such as:

  • Access controls and least-privilege for internal tools.
  • Secure hosting and monitoring, where available.
  • Process controls to reduce accidental disclosure.

No method of transmission or storage is 100% secure; however, we work to continuously improve our protections.

7) Your rights

Depending on your location and applicable law, you may have rights to:

  • Access, correct, or delete your personal data.
  • Withdraw consent where processing is based on consent.
  • Object to or restrict certain processing.
  • Request portability of your data (where applicable).

8) Cookies and tracking

For details about cookies and similar technologies, see our Cookies Policy.

9) Updates to this policy

We may update this policy from time to time. The “Effective date” at the top indicates when the latest version was published.